How do I order?

Online: Simply choose the products which you want from the Bump Magic Shop and add them to your shopping cart. You can carry on browsing our site and add other items to your order, until you are ready to pay. Our payment process is hosted on a secure server, so your payment and personal details are safe. We will send you confirmation of your order and dispatch by email.

How do I pay?

Our payment method is serviced by Paypal but you do not need a Paypal account to make payment to us. If you already have a Paypal account, our system will recognise the fact and invite you to pay through your Paypal account automatically.  If you do not have a Paypal account, our system will permit you to pay with your usual debit card or credit card or, if you wish, open a Paypal account. The Paypal payment system accepts all major credit and debit cards. 

Do you sell gift vouchers?

We do not currently stock gift vouchers, but will do so in the future.  Meanwhile, if you wish to let somebody choose their gift of choice but charge your account, we can arrange that for you.  Please contact shop@bumpmagic.co.uk for more details.

Do you gift wrap?

All orders are carefully wrapped in Bump Magic “house colours” tissue paper and completed with Bump Magic branded ribbons.  We remove all prices from products before wrapping.  The wrapped products are then placed in plain boxes for packing and shipping.
We are delighted to send any item as a gift at no extra charge. Simply let us know your message and we will hand write it onto a Bump Magic gift card.

What are your delivery terms?

We aim to deliver from stock. If any product which you have ordered is not available from stock and there is likely to be a delay we will always do our best to give you an accurate estimated delivery date for your order.

For all orders we dispatch next working day when orders are received by 5pm the day before. 

For mainland UK we use Royal Mail first class service which aims to deliver within 1-2 working days from dispatch.  If you require an expedited service, at an extra charge we will use Royal Mail special delivery which guarantees next working day delivery (following dispatch) together with a track and trace facility.

For Europe & Ireland we use Royal Mail standard Airmail service which aims to deliver within 3-5 working days from dispatch. We are unable to offer an expedited delivery service for European destinations.

For USA & Canada we use Royal Mail standard Airmail service which aims to deliver within 3-5 working days from dispatch. We are unable to offer an expedited delivery service for these destinations.

We welcome orders from the rest of the world too, but  please contact us before placing your order so that we can advise of applicable delivery times and P&P costs.

Do you accept returns?

We are happy to exchange or refund any item of your order if you are not entirely satisfied. Please contact shop@bumpmagic.co.uk to advise of your return and we will provide you with a returns code which you must include with your returned goods.  Items must be unworn, undamaged and returned in the original packaging.  Please ensure that you return the item for exchange or refund within 14 days of receipt.  We will not refund postage costs.  You are responsible for the goods until they are returned to our office, and so we recommend that you use a recorded delivery service.

Will you be getting any more in?

We are continually extending and adding to our stock lines.  Please check back on a regular basis or sign up to our Bump Magic Newsletter by quoting “Newsletter Signup” to feedback@bumpmagic.co.uk to keep updated with details of new stock and initiatives at Bump Magic.